Privacy Policy

Introduction

RELYF ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our migraine tracking application and website.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Email address (for account creation and communication)
• Name (optional)
• Account credentials

Health Information

When you use RELYF to track migraines, we collect:

• Migraine episode details (date, time, duration, severity)
• Symptoms and triggers
• Medications and treatments used
• Sleep patterns, food intake, and other health-related data you choose to log

Automatically Collected Information

• Device information (type, operating system)
• Usage data (features accessed, time spent in app)
• Log data (IP address, browser type, access times)

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Analyze migraine patterns and identify potential triggers
• Generate reports and insights
• Communicate with you about your account and updates
• Respond to your requests and support needs
• Comply with legal obligations

Data Storage and Security

Your data is stored securely using:

• Industry-standard encryption (SSL/TLS for data in transit)
• Encrypted databases hosted on secure servers (Neon PostgreSQL)
• Application hosting through Vercel with enterprise-grade security

Your health data is stored in compliance with applicable data protection laws. We implement appropriate technical and organizational measures to protect your information.

Data Sharing and Disclosure

We do not sell your personal or health information. We may share your information only in the following circumstances:

• With your consent: When you explicitly choose to export and share reports with healthcare providers
• Service providers: Third-party vendors who help us operate our services (hosting, analytics, customer support)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@relyf.app

Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal and health data within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

RELYF is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Australia and the United States. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@relyf.app
• Address: Melbourne, Victoria, Australia

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Australian Privacy Act Compliance

We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). For Australian users, you may contact the Office of the Australian Information Commissioner (OAIC) with complaints.